Last updated: [[MONTH DAY, YEAR]]
This website, junkremovalfortmyers.net, is owned and operated by Triple H Trash Kings, doing business as Triple H The Trash Kings ("Triple H," "we," "us," or "our"). We are a junk removal and hauling company based at [[STREET ADDRESS]], [[CITY]], Florida [[ZIP]], serving Fort Myers, Naples, Cape Coral, Bonita Springs, Estero, Marco Island, Lehigh Acres, North Fort Myers and the surrounding Lee and Collier County area within roughly 50 miles of Fort Myers.
This policy explains what we collect when you use our website, call us, text us, or hire us, and what we do with it.
[[DELETE THIS WHOLE SUBSECTION IF YOU DO NOT RECORD CALLS.]] Florida is an all-party consent state under Fla. Stat. § 934.03, every person on a call must be notified and consent before it can be recorded. If we record calls, you must play an audible notice at the start of every call, not just rely on this page.
Some calls to and from our business are recorded or monitored for quality, training, and accuracy of job details. You will hear a notice at the start of any recorded call. If you prefer not to be recorded, tell us at the beginning of the call and we will stop the recording, or you can reach us by text or email instead. Recordings are kept for [[NUMBER, e.g. 12]] months and are used only for the purposes described above.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising in exchange for money.
We share information only in these situations:
Florida has some of the strictest calling and texting rules in the country. Under the Florida Telephone Solicitation Act (Fla. Stat. § 501.059) and the federal Telephone Consumer Protection Act, we do not send you automated marketing calls or texts unless you have given us prior express written consent for the specific phone number involved.
Service messages. When you request a quote or book a job, we will contact you about that job by phone, text, or email. These are transactional messages about work you asked us to do, not marketing.
Marketing messages. We will only send you promotional calls or texts if you separately opted in, for example, by checking a consent box that named the phone number you were authorizing us to contact.
How to stop messages. Reply STOP to any text message from us to opt out of further texts from that number. Reply HELP for assistance. You can also call us at (239) 955-3325 or email tripleHTheTrashKings@gmail.com and ask to be removed. We honor opt-out requests promptly and across all our channels. Message and data rates may apply. Message frequency varies.
If you believe we messaged you in error, contact us at tripleHTheTrashKings@gmail.com before taking any other action so we can correct it quickly.
Cookies are small files stored on your device. We use them to keep the site working, remember your preferences, understand how people use the site, and measure our advertising.
You can block or delete cookies in your browser settings, though parts of the site may not work properly if you do. You can opt out of Google Analytics using Google's browser add-on, and manage Google ad personalization at myadcenter.google.com. We do not currently respond to browser "Do Not Track" signals.
We rely on outside providers whose own privacy policies govern how they handle data, including:
Our website may link to other sites. We are not responsible for their content or privacy practices.
We use reasonable, industry-standard measures to protect your information, including secure hosting and encrypted connections. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.
We keep customer records for as long as needed to provide our services and for a reasonable period afterward to handle warranty questions, disputes, tax, and accounting obligations, generally [[NUMBER, e.g. 5]] years after your last job. Job photos are typically deleted once the job is complete and paid, unless we need them for a dispute or a damage claim. Marketing consent records are kept for as long as we have your consent plus [[NUMBER, e.g. 5]] years, because Florida law requires us to prove consent if it is ever questioned.
To exercise any of these, email tripleHTheTrashKings@gmail.com or call (239) 955-3325. We will respond within 45 days. We will not discriminate against you for exercising these rights.
If you are a Florida resident, the Florida Digital Bill of Rights may give you additional rights over your personal data depending on the size and nature of the business processing it. We honor the access, correction, deletion, and opt-out requests described above for all Florida customers regardless of whether that statute applies to us.
If you live in California, Colorado, Connecticut, Virginia, or another state with a comprehensive privacy law, you may have additional rights including the right to know what we collect, the right to delete, and the right to opt out of the sale or sharing of personal information. We do not sell personal information. Contact us at tripleHTheTrashKings@gmail.com to exercise any right and we will honor it.
Our services are for adults. We do not knowingly collect personal information from anyone under 13. If you believe a child has given us information, contact us and we will delete it.
We may update this policy as our business or the law changes. The revised version takes effect when posted, and the "Last updated" date at the top will change. If we make a material change to how we use your information, we will make that clear on this page.
Questions about this policy, or want to exercise a privacy right?